Terms and Conditions

Prices and Payment

All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and dispatched your goods. We do not charge your credit or debit card until we dispatch your order.


We deliver within the mainland UK. We cannot guarantee delivery times but we aim to deliver within 3 working days.

We deliver worldwide. We cannot guarantee delivery times but we aim to deliver within 14 working days.

Delivery Costs

The delivery costs for the UK are as follows:
Mainland: £8.00 per parcel
Rest of UK: £15.00 per parcel (including Scottish Highlands and Islands)
Republic of Ireland £30.00 per parcel

The delivery costs for worldwide will vary contact us for details.


All items offered on our website are subject to availability. If the item purchased is out of stock you will receive a full refund. To purchase any of the items on our Web Site, click the “Add to Basket” button shown on each product page. When you place an order to purchase a product by clicking the button “Order Now”, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we’ve accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via the internet. We keep these data in confidence according to our privacy policy.

Customer Service

Any complaints regarding the goods or services supplied should be made to:
Mary Shortle 9 Queens Arcade Leeds LS1 6LF You can e-mail, maryshortle@btopenworld.com write, telephone or fax us with your complaint. Our normal office hours are 10am – 5.00pm Monday – Friday, 10am – 5.00pm Saturday.

Returns or Exchange

If in the unlikely event you are not satisfied with your purchase you must contact us for an exchange or refund before returning the item. Returns must be made within 7 days of receipt. They must be returned in original and resalable condition.
Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.

Privacy Policy


Maintaining the security of your data is a priority at Mary Shortle, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. Mary Shortle is also dedicated to being transparent about what data we collect about you and how we use it.

This policy, which applies whether you visit our stores, use your mobile device or go online, provides you with information about:

– how we use your data;

– what personal data we collect;

– how we ensure your privacy is maintained; and

– your legal rights relating to your personal data.